Digital Product Nature All artworks are digital files and are considered non-returnable due to their digital, instantly downloadable nature. Upon purchase, the digital file is immediately accessible to the customer.

Refund Eligibility

Refunds may be considered only in cases of: a) Demonstrable technical issues with the digital file b) Significant discrepancy between product description and actual digital artwork c) Unintentional duplicate purchases

Refund Request Process

Customers must submit refund requests within 24 hours of purchase

Refund requests must be sent via email to service@yarddreamer.com.

Include order number, purchase date, and specific reason for the refund request

Refund requests will be reviewed within 2-3 business days

Refund Method

Approved refunds will be processed as store credit or original payment method refund

Refunds typically take 5-10 business days to process

File Replacement

If a digital file is corrupted or unreadable, we will provide a replacement file within 24 hours of verified complaint.

Intellectual Property

Upon successful download, customers receive a non-exclusive license for personal use

Resale or redistribution of digital artwork is strictly prohibited

Customer Responsibilities

Verify digital file compatibility before purchase

Ensure correct email address is provided for file delivery

Download and verify file integrity immediately after purchase